Contact Us
Have a question, found a bug, or want to give feedback? We’d love to hear from you. The best way to reach us is by email.
We typically respond within 2–3 business days. Please include as much detail as you can so we can help quickly.
Reporting a problem with a conversion
If a statement didn’t convert correctly, please describe what went wrong (for example, missing rows or misread amounts). For your privacy, do not email us your actual bank statement — your documents are processed only in your own browser and we cannot access them. A description of the layout, or a redacted screenshot with all sensitive numbers removed, is enough for us to investigate.
Support, billing & legal
For support requests, delivery questions, or matters relating to our Terms of Service and Privacy Policy, use the same address above and we’ll route your message to the right place.